Términos del servicio
Última actualización: 9 de marzo de 2026
Welcome to Dutch Fluency. By using our website, apps, podcasts, or services, you agree to these terms. I've written them in plain language because legal jargon helps nobody. Laten we beginnen.
1. What Dutch Fluency is
Dutch Fluency is a language learning platform offering podcasts, interactive apps (Dagboek, Fluency Tulip, Fluency Skills, DFL Methode, Fluency Email), coaching, bootcamps, and personalized podcasts. Some features are free, others require a paid subscription.
2. Accounts
- Necesitas una cuenta para acceder a apps de pago y seguir tu progreso
- Eres responsable de mantener seguros tus datos de inicio de sesión
- Una cuenta por persona (sin compartir suscripciones)
- Debes tener al menos 16 años para crear una cuenta
3. Subscriptions & payments
Pruebas gratuitas
Los planes de app incluyen una prueba gratuita de 7 días. No se te cobrará durante la prueba. Cancela antes de que termine y no pagas nada. Sin trucos.
Billing
Las suscripciones se facturan a través de Stripe. Los precios están en euros (EUR).
Cancelación
Cancela en cualquier momento desde tu panel. Conservas el acceso hasta el final de tu período de facturación. Sin cargos por cancelación, sin culpas.
Refunds
Los planes de podcast (Jouw Podcast, Dagboek Podcast) incluyen una garantía de devolución de 30 días. Para otras suscripciones, no ofrecemos reembolsos por meses parciales, pero si algo salió mal, escribe a Rick y lo resolveremos.
Sesiones de coaching
Los paquetes de coaching (5, 10 o 20 sesiones) son compras únicas. Las sesiones no caducan. Reprograma con al menos 24 horas de antelación.
4. Your content
Anything you create using our apps — diary entries, pronunciation recordings, exercise answers — belongs to you. We store it to provide the service but we don't own it, don't share it, and don't use it for marketing.
For Jouw Podcast and Dagboek Podcast subscribers on "Open" plans: your podcast episodes are published on public podcast platforms. By choosing an Open plan, you agree to this. If you want privacy, choose a Privé plan instead.
5. Our content
All Dutch Fluency content — podcasts, exercises, reading materials, stories, apps, blog posts, brand assets — is owned by Dutch Fluency. You can use it for personal learning but you can't redistribute, resell, or repurpose it commercially without permission.
6. Acceptable use
Por favor, no:
- × Share your account with others
- × Scrape, copy, or redistribute our content
- × Use our apps for anything other than learning Dutch
- × Attempt to hack, overload, or disrupt our services
- × Submit offensive or illegal content through our apps
Basically: use Dutch Fluency to learn Dutch. That's what it's for. Logisch, toch?
7. Availability
We do our best to keep everything running smoothly, but we can't guarantee 100% uptime. Things break sometimes. When they do, we fix them as fast as we can. We're a small team that cares, not a faceless corporation.
8. Limitation of liability
Dutch Fluency is a language learning platform, not a certified educational institution. We can't guarantee specific exam results, fluency levels, or career outcomes. What we can promise is that we put genuine effort into making the best apps possible.
To the maximum extent permitted by law, Dutch Fluency's liability is limited to the amount you've paid us in the 12 months preceding any claim.
9. Changes to these terms
We may update these terms occasionally. If we make significant changes, we'll notify you by email. Continuing to use Dutch Fluency after changes means you accept the new terms.
10. Governing law
These terms are governed by Dutch law (how fitting). Any disputes will be resolved in the courts of the Netherlands.
¿Preguntas?
If anything in these terms is unclear, just reach out at [email protected]. I'd rather explain something than have you confused. Stap voor stap.